Our each panel comes along with the warranty of 12 months with in this period its company sole responsibility is to support the customer for any technical or manufacturing problem. However after the completion of warranty period, we are making service contract with them. We are having a team of 30 service engineers, giving their services across india. We are also having a customer care center, it also tries to reply on customer within 24 hours as per company policy, your all the major as well as minor complains will recorded and monitored.